Introduction
This Privacy Policy explains how KneeBraceVerdict, an affiliate-supported review and comparison site operated by Susanna Sheppard, collects, uses, stores, and shares personal information. It covers information gathered through the website, including when visitors browse pages, submit forms, or interact with advertisements and affiliate links. This policy is intended to describe general practices; it does not create any promise that data handling will be identical in every situation, and results may vary depending on the service involved.
By using the site, visitors acknowledge that some information may be collected automatically through cookies, analytics tools, and advertising technologies. Some customer reviews and interactions may describe useful site experiences, but individual experiences may differ based on browser settings, device type, and consent choices.
Information We Collect
KneeBraceVerdict may collect information in several ways:
- Cookies and similar technologies: used to recognize returning visitors, measure traffic, and support ad measurement.
- Analytics data: page views, clicks, session duration, approximate location derived from IP address, and referrer information.
- Contact form submissions: name, email address, message contents, and any other details a visitor chooses to provide.
- Ad-platform click IDs: identifiers such as gclid, msclkid, wbraid, and gbraid may be captured when a visitor arrives from an ad campaign.
- Device and browser information: IP address, browser type, operating system, screen size, language preferences, and similar technical data.
Some data is collected automatically, while other data is provided voluntarily. The exact information collected can depend on browser permissions, consent settings, and the features a visitor uses.
How We Use Information
The information collected may be used to operate the site, understand how pages are used, and improve content and navigation. This can include site analytics, conversion tracking, affiliate attribution, fraud prevention, and responding to contact requests.
Many customer reviews describe smoother site performance when analytics and advertising tools function properly, but results vary based on network conditions, device settings, and third-party service availability. Information submitted through forms may be used to answer questions, address privacy requests, or follow up on site-related inquiries.
Third Parties
KneeBraceVerdict may share or disclose information with service providers and advertising partners that help operate the site. These third parties may collect or process data according to their own policies:
- Google Ads for advertising measurement and conversion tracking.
- Microsoft Ads for advertising measurement and conversion tracking.
- Affiliate networks such as MaxBounty, DFO Performance, ClickBank, MaxWeb, and BuyGoods for referral tracking and commission attribution.
- Hosting provider for website infrastructure, security, and uptime.
- Email provider for handling contact form delivery and support communications.
These providers may use cookies, pixels, or similar technologies. The site does not control their independent practices, and visitors should review their policies for more information.
Cookies & Similar Technologies
Cookies and similar technologies help remember preferences, measure performance, and support advertising attribution. Some cookies are necessary for basic site functions, while others are used for analytics or targeted advertising. Visitors may be able to manage cookies through browser settings or consent tools, though certain features may not work as intended if cookies are blocked.
Targeted advertising may rely on browser or device identifiers. Where required by law, visitors can opt out through available consent controls or platform-level settings. Results vary based on browser and device configuration.
Your Rights
Depending on location, visitors may have rights to access, correct, delete, or restrict certain personal information. Visitors may also have the right to opt out of targeted advertising or certain data sharing activities. Where GDPR, CCPA, or similar laws apply, additional rights and disclosures may be available.
Requests to exercise these rights should include enough information to identify the relevant data. The site may need to verify a request before acting on it. Some data may be retained or exempted where required for legal, security, accounting, or fraud-prevention reasons.
Data Retention
Personal information is retained only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Analytics records, advertising logs, affiliate tracking data, and support messages may be kept for varying periods depending on operational needs and legal obligations.
Retention periods can differ by data type and vendor. Some records may be deleted earlier, while others may be stored longer for compliance, dispute resolution, or reporting. Individual experiences may differ based on the systems involved.
Contact for Privacy Requests
For privacy questions, data access requests, deletion requests, or advertising opt-out inquiries, contact the site at support@sheppels.com.
Postal requests may be sent to:
17 Radnor Street
CAMBERWELL VIC 3124
Please include enough detail to help locate the relevant record. Requests submitted by email are usually the fastest way to receive a response, though response times may vary based on volume and request complexity.